Owners of Apple iPhone and iPod devices may sign up for a free membership to the iTrack Lost and Found Registry through the use of a web browser or a FREE Tracking App available for download on the App Store. For iPhone and iPod touch units, the iTrack Registry generates a Wallpaper ID image which can be synchronized to the owner's device for display on the Start-up Screen.

This Wallpaper ID contains information which can be used to search the iTrack Registry in order to facilitate return of a lost iPhone or iPod touch to the rightful owner. iPod models that do not have the capability to show a Wallpaper ID as a Start-up Screen can be searched for by their Manufacturer's Serial Number.

For a nominal one-time fee, a collection of advanced tracking applications are available for download on the Apple App Store. Any one of these applications offer a variety of options to allow iPhone and iPod touch owners to register a Membership directly from the device, ranging from the management of customized Wallpaper IDs to dynamic Push Notifications, and more importantly, the use of the Location Services of the device to track activity by geographical position.

Finders of a device can search the iTrack Registry by Manufacturers Serial Number to check if the Owner reported the unit as lost. If no match was found, then the Finder can register the device and leave a message for the Owner.

Follow these steps to report a found device:

1. On the iTrack Website Home Page, enter the Security Code and your email address. Click the green button entitled 'Found an iPhone or iPod?'.
2. The next page is the Search Page. Enter the device Serial Number in the text field. If the device is an iPhone or iPod touch containing a start-up screen with an iTrack ID on it, use this ID instead of the Serial Number.
3. Click the 'Search' button.
4. If a match was found, the system will send a message to the Owner with your email address. You may also leave a message to the Owner.
5. If no match was found, then click the blue button 'Register found Serial Number'. This will lead to the screen where you can register the found device into the iTrack system.
6. Complete the fields on the screen to provide as much information as possible. You can either select the found Device type from the drop down menu or by clicking on one of the device pictures on the right side of the screen.
7. Click on the yellow button 'Register Found Device' to complete the process.

Entries for found devices are kept in the iTrack Registry for a period determined by the system, which is currently 180 days.
After the expiration period, the entry will be automatically removed from the Registry.

Before a lost or stolen device is registered, please make sure that the unit has not already been reported as 'found'.

From the iTrackMobile.com Home Page, search the Registry first by entering the Security Code and your email address and clicking the green button entitled 'Found an iPhone or iPod?'.

Then enter the serial number of your lost device. If a match is found, the Finder of the device will be contacted by the system and provided with your email address. You can also submit a message to the finder using the web site. For security reasons, we recommend that you always engage your local Law Enforcement agency to assist in the process of recovering a lost or stolen device.

If your search did not result in a match, then use these procedures:

A. Follow these steps to report a lost device if you do not have an iTrack Membership:

1. On the iTrack Website Home Page, enter the Security Code and your email address. Click the blue button entitled 'FREE New Membership Request'.
2. The next page is the Profiles Page. Enter your Member Information as well the device Serial Number in the text field. Select the type of device and mark the device as 'missing/lost'. Complete the remaining fields as appropriate.
3. Click the blue 'Apply for Membership' button.
4. The system will create your Member Account and also register your device as 'lost'.
5. The device can now be searched for by its Serial Number.

B. Follow these steps to report a lost device if you do have an iTrack Membership:

1. On the iTrack Website Home Page, enter the Security Code and your email address. Click the blue button entitled 'Register your New or Lost iPhone or iPod'.
2. Enter your Member Password on the following page.
3. Your Member Profiles Page will be displayed next.
4. If the lost device was registered in the past, select it from the drop-down list and click on the yellow 'View Device Info' button. Select the 'Lost' radio button on the device profile page and click the yellow 'Update Device' button. The device is now marked as 'lost'.
5. If the lost device was not registered under your Membership in the past, then click the white 'Add another Device' button on your Member Profile page. Complete the information for the new device and select the check box 'Report Device as missing/lost'. Click the yellow 'Register Device' button.
6. The device can now be searched for by its Serial Number.

Entries of devices are kept in the iTrack Registry indefinitely or until deleted by the Member.